In part 1 of hiring someone, I focused on the employee experience, which is very important. However, this blog is dedicated to the business side of the onboarding experience.
So many times managers forget the journey it took to hire an employee, from last year’s budgeting, the job descriptions, interviewing and making a final decision. Many things can change over the course of time, so its important to realign your new hires purpose, expectations, measures of success and what the first 90 days should look like (or whatever number of days). Here are some things to consider and get you started.
1. Look at the job description with new eyes (yes you are familiar with it, likely you wrote it or some of it)
- See if your new hire really fits the bill, usually not! So think about what they will succeed right away and where you need to provide them safe learning opportunities to work on their shortcomings.
2. Was there something about this candidate that made you change course a little? (That’s okay by the way)
- If you ended up picking up a high potential that was some level off your original plan, you may really need to start from the job description point above and figure out a plan of action (ie. Update the job or start from scratch).
- From experience, I recommend putting a high level list of things you need and then getting into the details after that.
3. Plan their first week and expected outcomes.
- This is more than ‘making relationships’ because trust me, no one likes feeling useless – even in the first week. Make a schedule or make meetings with this person’s future VIP’s (not yours) and do a soft intro and some expectation setting with both parties.
- WHY? You would be surprised how many times people have fabricated this new employees job, so consider this a level setting exercise.
4. Provide the new hire a list of specific and achievable (but still challenging) outcomes you would like to see with some dates
- I personally like the 30/60/90 day framework and I do casual check-ins and see how things are progressing. I would note here, its important to also be flexible, some things will come easier than others, but know to look for appropriate or inappropriate behaviors and address those quickly.
Good luck on onboarding your new hire, you got this!